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IT Support Technician

Yorkshire and the Humber

  • Reference: 386362
  • Job type: Permanent
  • Salary: £20,000 - £26,000

  • Location: North Yorkshire

The Company:

Froneri is the 2nd largest ice cream manufacturer globally. Created in 2016 as a joint venture between PAI Partners, owners of R&R Ice Cream and Nestlé.

Froneri is present in over 20 countries, with the Head office function in Leeming Bar, North Yorkshire. Froneri has grown during this time, through recent acquisitions including the Nestlé’s US Ice Cream business, the Nestlé Ice Cream business in Israel and the Fonterra owned Tip Top Ice Cream Business in New Zealand. In 2020, Froneri will turn over c.4.3bn Euro. This is a fantastic time for someone new to join the business and be part of the growth journey.


The Role:

This is a fantastic opportunity to work in a global business in a dedicated UK support role. You will be working in a first-class team to support the development of the latest and most sophisticated software systems. You will have chance to use and develop your technical skills in a dynamic/demanding company.

Key Responsibilities:

•Deployment, configuration, operation and maintenance of hardware and software as required.
•Maintaining computer equipment such as scanners, printers, and projectors; ensuring that these are prepared and ready to use.
•Laptop, Computer building via WDS.
•Mobile phone management of iPhones.
•Maintaining electronic ticketing system and prioritizing support requests.
•Providing end users with face-to-face and remote support.
•Troubleshooting software and hardware as required.
•AD Administering of user accounts and permissions.
•Office 365 Administering of licenses, shared mailboxes, and permissions.



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