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HR Operations Manager

North East England

  • Reference: 390402
  • Job type: Permanent
  • Salary: Up to £75,000 plus bonus and excellent benefits

  • Location: Darlington / Remote Working

The HR Operations Manager opportunity;

The HR Operations Manager at Railpen is a business critical and important leadership appointment within the HR team, reporting into the HR Director and leading the HR Operations Team.  The HR Operations Manager will providing strategic direction, real value added solutions whilst ensuring a first class service and enabling the HR Business Partners to deliver business objectives.  The role also encompasses leadership of the HR operations including HR Coordination team and Payroll alongside HRIS data management and insights, systems improvements, governance, compliance and policy. 

Based form the Head Office in Darlington 1 day a week and working as part of an excellent leadership team, this opportunity would be a great way for you to further develop you career in a truly innovative and forward thinking service driven organisation.

Key elements of the role will include;

  • A valued member of the HR leadership team, shared responsibility of the HR strategy and ownership of the core processes required to deliver the strategy.
  • Leadership of the HR operations team, driving high standards and developing capability within the function to further strengthen the department improve service standards.
  • Leadership of HRIS and processes, continually looking for ways to drive improvements.
  • Ownership of all compliance & governance, leading on any changes to process, T&Cs and TUPE activities.
  • Providing data and insights on all people related activities in order to drive business decisions.
  • Providing expertise on any change related activities to ensure the organisation is set for future success.
  • Working with external providers to ensure value for money and quality of service.
  • owning the HR strategy for MI and reporting.


What we are looking for;

To be considered for the HR Operations Manager role you will be an experienced HR Operations Leader with a strong track record of delivery in governance and compliance.  A keen interest in systems and driving process improvements is essential.  You will be a strong leader and influential coach with the ability to bring the team on a development journey and improve capability.  Expertise in employment law and change activities within a trade unionised environment would be advantageous.  You will enjoy working as part of a friendly, dedicated and high performing team. 

About Railpen;

At Railpen we know that it’s the talent of our people that makes us good at what we do and enables us to continue to achieve our mission to pay members’ pensions securely, affordably and sustainably. 

The unique nature of Railpen offers our people a wide variety of interesting opportunities for innovation, thought leadership and personal development. We encourage people to challenge, explore unconventional ideas and give each other the space to learn from our mistakes. We take time to listen to each other’s ideas and understand what we each do, and what we need from each other to help us be at our best. 


Nigel Wright's HR Team:

For more information about this role or to discuss your future career aspirations, please contact an experienced member of Nigel Wright's HR recruitment team.  

Sue O'Donovan - HR leadership roles across the UK - 07843329390

Shona Thom - HR & talent leadership roles across the North East & Yorkshire - 07714133485

Jade Cook - HR & talent roles across Teesside, County Durham and North Yorkshire - 07918728991

Jennifer Stonehouse - HR & talent roles across Newcastle, Northumberland and Sunderland - 07706333703

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